About Us 

 

Welcome to DRD Textiles Pvt Ltd, your number one source for all things Garment. We are dedicated to provide you the best of apparels with an emphasis on Ladies Wear, Men Wear, Kids Wear.


Established in 2021 by Ram Raksha Maurya & Family, DRD Textiles Pvt Ltd has come a long way from its inception at Takha East, Bankers Colony, Faizabad Road, Shahganj, Jaunpur. When Ram Raksha Maurya first started, his passion for Make in India inspired him to start his own business.


We hope you enjoy our products as much as we enjoy offering them to you. If you have any questions or comments, please don't hesitate to contact us.


Sincerely,
Ram Raksha Maurya

 
 

1. Replace Policy

 Option 1 -

You have ​2 calendar days to Replace an item from the date you received it. To be eligible for a Replace, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.

Option 2 – No Refunds/Exchanges:

We do not accept Replaces or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us at: drdtextilespvtltd@gmail.com, 9454966367 with details of the product and the defect. 

DRD Textiles Pvt. Ltd., email: drdtextilespvtltd@gmail.com, bankarsh colony takha shahganj jaunpur UP India 223101

Upon receipt of the replaced product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a refund or a replacement as a result of the defect. If you are entitled to a replacement or refund, we will replace the product or refund the purchase price, using the original method of payment.

Option 3 – Refunds Not Permitted:

We accept Replaces. You can Replace unopened items in the original packaging within 2 days of your purchase with receipt or proof of purchase. If 2 days or more have passed since your purchase, we cannot offer you a refund or an exchange.

Upon receipt of the replaced item, we will fully examine it and notify you via email, within a reasonable period of time, whether you are entitled to a Replace. If you are entitled to a Replace, we will refund your purchase price and a credit will automatically be applied to your original method of payment.

Only regular priced items may be refunded. Sale items are non-refundable.

To follow-up on the status of your Replace, please contact us at drdtextilespvtltd@gmail.com, 9454966367.

2. Exchanges: No Exchange Permitted

We only exchange goods if they are defective or damaged. In circumstances where you consider that a product is defective, you should promptly contact us at drdtextilespvtltd@gmail.com, 9454966367 with details of the product and the defect.

DRD Textiles Pvt. Ltd., email: drdtextilespvtltd@gmail.com, bankarsh colony takha shahganj jaunpur UP India 223101

Upon receipt of the Replaced product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a replacement as a result of the defect. If you are eligible, we will send you a replacement product.

3. Shipping

Refunds do not include any shipping and handling charges shown on the packaging slip or invoice. Shipping charges for all Replaces must be prepaid and insured by you. You are responsible for any loss or damage to hardware during shipment. We do not guarantee that we will receive your replaced item. Shipping and handling charges are not refundable. Any amounts refunded will not include the cost of shipping.